1. We promise that we accept unlimited return goods or money if products defective itself?
2. How long will you oder be shipped?
3. Is it safe do business with X&O?
4. Could you help me to deal any issues when i meet problem of using producs?
How about Quality ?
1. 100% Preium Quality Guaranteed 18 months .
2. Cetificated ISO9001, CE ; Same original functional and performan under ISO19752 A4 5%
3. 17 years Experience focus on Printer and Copiers toner cartridges and Spare Parts.
4. Strongly R&D technician team and full Products developing and searching system
5. Excellent Materials supplying channel with global famous manufacturers
6. Sticktly Quality Inspection and testing system and full control procedure.
7. 100% tested one by one before shipping.
Quality Guaranteed ?
1. High Quality Defective rate less than 0.5% , Quality Guaranteed 18 months .
2. Defective products 100% one by one free replaced in next new order.
3. 200,000 USD Quality Assurance for your order.
Which Problem of Quality is Not liable ?
1. Bad shipping broken or damaged products
2. wrong ordered products (including Wrong Products region, Wrong Part number)
3. Products is out of Quality Guaranteed Period.
4. Store in a bad or not correct environment.
5. Customers machine issues!
6. Customer wrong operation cause the issues.
How To Order?
1. Online Order is avalibal
2. You can contact with our salesman , he will help you easyly make order.
Can I order samples first?
1. sure , we support samples for first time.
How to Ship?
1. Shipping : By Air, By Experss (DHL/FEDEX/TNT/UPS), By Land, By Sea is available.
2. Small order <200 Kgs, usually it shipped by air, by expressing.
3. If you have yourself shipping agent , we will arrange ship to your forwarder.
How much is the freight?
1. Shipping freight is caculate under shipping ways , by air , by sea, by express or by land are different.
2. once your order confirmed, we will timely confirm the shipping freight for you..
How Long will it be shipped after payment?
in 7--21 Working Days.
Is it safe after payment?
With US Business, Your money in safe, your credit in safe, your business in safe
A golden supplier in ablibaba, and have credit assurance, if you don't receive goods or lose money, with alibaba will pay your lose
If products quality problem, how can i do? we promise we accept any return money or change goods for products defect itself.
Payment Terms
1. Advance Payment, Small order 100% Payment advance |
2. >50000USD, 50% Pay advance, Clear Pay befor shipping |
International Express Partner
DHL /UPS/TNT/FEDEX: 6-12DAYS
Know more about us: www.ixoki.com